Customer Support


Whether it's a quick question about your new shower or you have a technical query, give our UK based Customer Support team a call or start a Live Chat with us. We'll be happy to help.

Our new opening hours are 8.30am to 6pm Monday to Thursday and 8.30am to 5pm Friday.

Our team of Customer Support agents and network of engineers are on hand to provide expertise and help.

Speak to our customer support agents who can arrange parts or a replacement shower for you, installed by one of our experienced engineers. 

Access anytime to help you diagnose problems. 

 

All our showers come with a 1-year guarantee. For extra peace of mind, register your shower with us and benefit from a 2 to 5-year warranty, depending on your shower model.

Contact Information

I am a Homeowner/Installer

Customer Care

☎ 01959 560010

☎ 01 864 3363 (ROI)

Monday - Thursday: 08:30 - 18:00

Friday - 08:30 - 17:00

Email us or use our contact form

Our Live Chat

Chat Live with us at the following times -

Monday - Thursday: 08:30 - 18:00

Friday - 08:30 - 17:00

I have an Aqualisa Trade Account or I am a Specifier or an Architect

Trade, Specifier & Architect Enquiries

☎ 01959 560020

☎ 01 864 3363 (ROI)

Monday - Thursday: 08:30 - 18:00

 

Friday - 08:30 - 17:00

Email us or use our contact form

Trusted For Over 40 Years

☎ 01959 560010

 

We love to help!


From helping you find the right shower to buying spare parts and even cold weather advice, our friendly team of shower experts in Westerham, UK are on standby to help. Aqualisa always aims to provide the right outcome for our customers with TCF (Treating Customers Fairly) being an integral part of our business culture. Working in partnership with Kent Trading Standards under the primary Authority scheme to prove our commitment to regulatory compliance and trading fairly.

Our Cutomer Care Team Are Available

☎ 01959 560010

☎ 01 864 3363 (ROI)

Monday to Friday - 08:30 - 17:00

Customer Support