How do I disconnect my shower head from the fixed arm or flexible hose?

Ceiling and wall mounted Fixed heads Aqualisa fixed shower heads have a basic threaded connection and simply unscrew from the fixed arm. Looking up at the spray plate, turn the head anti-clockwise to remove it. Please Note: Most of our fixed heads include a ball-joint which allows a small degree of angling. Occasionally the connection of the ball joint to the head unscrews, instead of where the ball-joint screws to the arm. If this occurs, it will need to be removed from the arm (by also turning anti-clockwise) and re-attached to the head if required. If the head is being removed for replacement, the new head will be supplied with a ball-joint.

Adjustable Heads

Most of our adjustable heads simply unscrew from the hose but our range also includes models with an "anti-twist" feature to prevent kinking and damage to the hose.  (Running from left to right: Axis, Harmony, Opto, Vita)

Axis head-kit

With the spray plate facing away from you, at the base of the handle, you will see a horseshoe shaped clip. Remove the clip from the base of the handle by gently pulling each end out and sliding the clip free from its seating. Once the clip has been removed, this should allow the handset to be pulled away from the hose, leaving the adapter still in place which can now be unscrewed from the end of the hose.

Harmony head-kit

With the spray plate facing you, you will see a button at the base of the handle. Push and hold the button in to lock the ant-twist in place and the hose can now be simply unscrewed. The button should be pressed until the hose has been fully removed, or re-attached to ensure a tight seal has been achieved.

Opto head-kit

If you look at the base of the handle on the shower head (just above where the hose connects), you will see a thin rectangular slot on the front and back of the handle which should be dark grey in colour. If you press down on the slot on the back of the handset - the hose connector will be released and should slide free from the handset, you can then unscrew the fitting from the end of the hose.

Vita head-kit

With the spray plate facing you, you will see a grey rectangular insert at the base of the handle. Pushing the insert in will pop it out on the back side of the handset; this should now allow the handset to be pulled away from the hose, leaving the adapter still in place which can now be unscrewed from the end of the hose.