I would say it depends what the individual installer works with, but everyone would find attending both sessions very helpful. Smart digital showers are gaining momentum on the market, so it’s important to be prepared in case a customer asks about them. On the other hand, there is still a big percentage of ordinary shower valves out there, so keeping up to speed with both is a good idea.
You also visit colleges and companies to train students and staff – do you think it’s important to support the next generation of installers and industry professionals?
From our point of view, they are the people who are going to be advising, installing and recommending the products in the future. What you learn in your early days stays with you and I enjoy passing on the knowledge that I’ve developed to inspire the youth that’s set to keep the industry going. Sometimes I see students I have trained come back for refresher training after starting businesses of their own. It’s lovely to be remembered and know that the training you’ve provided has stayed with them and that they’ve stuck with Aqualisa over the years.