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Cold weather advice - Digital showers
Some customers may experience problems with their digital showers in extreme cold weather. 

If a Digital processor has been installed in a loft area or in a location which is subject to cold temperatures, then you may benefit from reading our cold weather advice guide.

The guide will explain how to protect the processor from the cold and how to reset the shower if it has already been affected.

Aqualisa customer care

We pride ourselves on fast, friendly and efficient customer service.  So whether it’s a quick question about your new Aqualisa shower, a call to arrange a visit from one of our Aqualisa service engineers or a technical query, just pick up the phone and we’ll be happy to help, regardless of the age of your shower.

Please be advised that on certain products we may have an extended delivery time. We are doing all we can to deliver your order and we are sorry that it is not currently meeting our usually high delivery standards.  As soon as the item is in stock we shall despatch it to you. Thank you for your patience

Aqualisa opening hours

Monday - Friday:  08:30 - 17:00
Contact number : 01959 560010

Closed: Bank Holidays, Saturdays and Sundays.
Please note that we do not have a service desk at our offices.

Aqualisa customer care

Shower advice and support

Need some help with your shower? Take a look at our handy shower advice and support guides.

Frequently asked questions

Brochures and guides

dentify your shower

Contact customer care

Aqualisa guarantee

Register your Aqualisa shower today to receive your free guarantee.

Find out what’s covered under our guarantee and what to do, should your product develop a fault within the guarantee period.

Your guarantee

Service and repairs

We pride ourselves on our efficient and friendly aftersales service.
Our service support team are on hand to assist you, should you need to request a shower service visit from our nationwide team of expert engineers.
Find out more