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UK Mail & Royal Mail Deliveries
Due to unforeseen circumstances our carrier, UK Mail was unable to collect from us yesterday and therefore will be unable to deliver goods due today. We have been advised that additional resource is being used and they are endeavouring to ensure all goods will be delivered tomorrow. 
 
Smaller items sent via Royal Mail will be delivered as normal. 
 
 Please accept our apologies for to the inconvenience caused. 
Due to unforeseen circumstances our carrier, UK Mail was unable to collect from us yesterday and therefore will be unable to deliver goods due today. We have been advised that additional resource is being used and they are endeavouring to ensure all goods will be delivered tomorrow. 
 
Smaller items sent via Royal Mail will be delivered as normal. 
 
 Please accept our apologies for to the inconvenience caused. 

Aqualisa customer care

We pride ourselves on fast, friendly and efficient customer service.  So whether it’s a quick question about your new Aqualisa shower, a call to arrange a visit from one of our Aqualisa service engineers or a technical query, just pick up the phone and we’ll be happy to help, regardless of the age of your shower.

Please be advised that on certain products we may have an extended delivery time. We are doing all we can to deliver your order and we are sorry that it is not currently meeting our usually high delivery standards.  As soon as the item is in stock we shall despatch it to you. Thank you for your patience

Aqualisa opening hours

Monday - Friday:  08:30 - 17:00
Contact number : 01959 560010

Closed: Bank Holidays, Saturdays and Sundays.
Please note that we do not have a service desk at our offices.

Aqualisa customer care

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Need some help with your shower? Take a look at our handy shower advice and support guides.

Frequently asked questions

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dentify your shower

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Aqualisa guarantee

Register your Aqualisa shower today to receive your free guarantee.

Find out what’s covered under our guarantee and what to do, should your product develop a fault within the guarantee period.

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Service and repairs

We pride ourselves on our efficient and friendly aftersales service.
 
Our service support team are on hand to assist you, should you need to request a shower service visit from our nationwide team of expert engineers.
 
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