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Privacy policy

Please read our Privacy Policy with care as by using this site you agree to be bound by its terms.

If we decide to make changes to the Policy we will post any changes on this page. If you have any queries please contact us.

Privacy Policy

Protecting your privacy is important to us. We promise to respect and safeguard your personal information. We shall try to ensure that your details are accurate and kept up to date. We set out below how we use this information.

We collect and use personal information to allow us to process orders and to send you information about our products and services.  Such information may include your name, address, telephone number, e-mail address, bank details and renewal date(s) as well as your credit or debit card number and expiry date.

For your protection, telephone calls to our customer services department will be recorded and may be monitored. Where appropriate we make checks with a licenced credit referencing agency and a record of any search will be made. We will disclose information about you to regulatory authorities in response to formal requests.

Aqualisa Product Limited is committed to protecting your privacy and takes its responsibilities regarding security of customer information very seriously.

All of your details will be kept on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation. In addition your data is stored behind a firewall on our internal systems, this prevents unauthorised people from gaining access to it.

Furthermore, as required by the UK Data Protection Act 1998, we follow strict security procedures in the storage and disclosure of information which you have given us to prevent unauthorised access.

Your Rights


You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at complaince.officer@aqualisa.co.uk.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to Information


The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act - and again such information can be requested by contacting us at complaince.officer@aqualisa.co.uk.

Changes to Privacy Policy


Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Contact


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Our data complaince officer at complaince.officer@aqualisa.co.uk.
 

Cookies

Whilst using this site, some information is collected automatically using ‘cookies’. This facilitates various processing requirements or enables us to analyse how the site is being used. These cookies may not be automatically deleted from your hard disk when you finish using the web site. You can change your web browser to reject cookies or delete cookies that have already been saved, however this may prevent the site from working correctly.

You have the right to request a copy of all personal information we hold about you, for which there may be a fee.