Maintenance Service-digital showers
To discuss our service packs please call our customer service team on 01959 560010 or use our Live Chat function.
Our maintenance service kit for digital Shower includes:
- Seal changes
- Software update
- New shower hose
- Clean and descale of the shower and head with our new E-cloth product.
You will be contacted by our customer services within 48 working hours from your purchase to book your service pack visit.
If we find a fault, whilst your shower is still in warranty we will fix any problem diagnosed at the time of the service, at no additional cost.
If your shower is out of warranty and we find a fault, we can identify the parts causing the issue and provide an additional quotation to get your shower back up and running as it should be.
For our new Smart Showers (Quartz Blue, Quartz Touch and Quartz Classic)
Currently only available from our partners - please click here to find out where to buy
ALL OTHER RANGES
Our showers are sent via DPD courier and normally delivered next working day as long as your order is placed by 1pm. Shower spares are sent via Royal Mail and you should expect your spares order to be delivered within 2-3 days working days. For a UK Mainland guaranteed delivery service, a flat rate fee of £7.00 is available for showers & spares providing that your order is placed before 1pm Monday - Friday via our contact centre team on 01959 560010. Orders placed after 1pm on Friday will be delivered on Monday (the next working day).