Service and repairs
We take pride in both our showers and our after sales service. Whether you need technical advice, spare parts or a service visit; our Customer Care team are fully trained to help in every way.
We have experienced engineers throughout the country on hand and ready to help. Our team are dedicated to deliver the very best of service to our customers, whether you are in or out of guarantee.
if your shower is In guarantee
Just give us a call and we will be happy to assist you and will have your shower working again in no time at all.
if your shower is Out of guarantee
We offer a full range of parts/spares at competitive prices.
Take advantage of our service packs, which provide you with brand new parts for your shower, our engineers' expertise and a renewal of your guarantee all for one fixed price.
Alternatively, speak to a member of our team to find out about our shower replacement and upgrade options.
To keep your shower looking and working like new we recommend your shower is serviced on a regular basis by one of our service engineers. The servicing will ensure your shower continues to perform at its best, prolong it’s life and keep it looking like new.
We offer a servicing pack which includes seal changes, software update for our smart models, new hose and a clean and descale of the shower and head. The good news is if you book a service whilst still in Warranty we will fix any problems diagnosed at the time of the service at no additional cost. If you are out of warranty and we find a fault we can offer a repair at the time of the call for an additional charge. If you’d like to book a Shower Service please call our customer service team on the number below.
Before calling please ensure you have identified your product name and have details of the purchase available. Thank you