0% Finance
Free standard delivery on all orders
Trustpilot reviews
 

Register your Guarantee

Register your Guarantee

WHY REGISTER YOUR SHOWER?

We pride ourselves on our excellent manufacturing standards and engineering innovation. Registering your shower ensures that you are covered and have access to our dedicated UK Customer Care team and specialist engineers. 


Increase Your Free Guarantee up to 5 years*
Simply by registering you can easily increase your FREE guarantee to 2,3 or even 5 years (dependent on product). 

UK Customer Care

UK CUSTOMER CARE

Rapid Response

RAPID RESPONSE

Support Engineers

DEDICATED SUPPORT ENGINEERS

Based in Westerham, Kent our friendly team of shower experts are on hand to answer your queries.

Your shower is just as important to us as it is to you and our commitment to rapid response means our team will assist quickly and professionally when you need them the most. 

Our team of experienced and qualified shower installers fulfill the Aqualisa Customer Care promise and ensure that our reputation for both quality and service is maintained at all times. 

GUARANTEE TERMS AND CONDITIONS

  • Proof of purchase is required to make a claim under the guarantee.
  • The product should be installed in accordance with the installation guide provided. Failure to do so may invalidate the guarantee.

WHAT'S COVERED UNDER THE AQUALISA GUARANTEE:

  • Aqualisa products are supplied with a manufacturer's guarantee. If a defect attributable to faulty design, materials or workmanship should arise with the product during the guarantee period, the unit will be repaired or replaced at our discretion, free of charge.
  • Guarantee only applies to showers installed in the UK and Southern Ireland.
  • Replacements parts will be covered for the duration of the original product guarantee.

WHAT'S NOT COVERED:

  • Reimbursements for replacement products and associated costs will not be made.
  • Products purchased through private sellers on auction or second hand websites.
  • Scale damage.
  • Accidental damage or breakage.
  • Installer faults or any non-product related faults.

GUARANTEE PERIODS

  • Aqualisa products are covered by a 1 year guarantee period. Please find the guarantee period below if you register your product:
  • Please note that all non-domestic applications and non-registered products are covered by a 1 year guarantee period only. 
5 Years Guarantee

AQ75

AQ100

AQ150

Aspire DL

Axis Smart

Dream

Dream DCV

Dual

Futori

HiQu Smart

HiQuXT

iLux Smart

Infinia

Midas 100/110

Midas 200/220

Midas 300

Midas Plus

Midas Plus Mono

Q Smart

Q Edition Smart

Quartz Smart

Opto Smart

Rise

Rise DCV

Siren SL

Visage Smart

Viso Smart

Zuri Smart

3 Years Guarantee

Aquamixa

Aquarian

Aquastream

Aquatique

Aquavalve 700

Aquavalve 609

Axis Thermo

Quartz Thermo

Rush

Ultimate Pump

2 Years Guarantee

All Shower Heads, Kits and Accessories

Aquastyle Electric

Axis Taps

Colt

Energy

Energy 100

Energy 200

Energy 300

Lumi Electric

Mach Pumps

Opto Thermo

Quartz Electric

Sassi Electric

1 Year Guarantee

Any product used in non-dmonestic applications

Any unregistered products

Vitalise S

Vitalise SL

Vitalise SLX

To discuss a shower guarantee issue please

contact our customer care team.

Monday to Friday

8.30 - 17.00

01959560010
01 864 3363 (ROI)