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Privacy policy

Please read our Privacy Policy with care as by using this site you agree to be bound by its terms.

If we decide to make changes to the Policy we will post any changes on this page. If you have any queries please contact us.

Privacy Policy

Protecting your privacy is important to us. We promise to respect and safeguard your personal information. We shall try to ensure that your details are accurate and kept up to date. We set out below how we use this information.

We collect and use personal information to allow us to process orders and to send you information about our products and services.  Such information may include your name, address, telephone number, e-mail address, bank details and renewal date(s) as well as your credit or debit card number and expiry date.

Where we use your personal details to tell you about other products and services we will give you the opportunity to inform us that you do not wish your details to be used in this way.

For your protection, telephone calls to our customer services department will be recorded and may be monitored. Where appropriate we make checks with a licenced credit referencing agency and a record of any search will be made. We will disclose information about you to regulatory authorities in response to formal requests.

Aqualisa Product Limited is committed to protecting your privacy and takes its responsibilities regarding security of customer information very seriously.

All of your details will be kept on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation. In addition your data is stored behind a firewall on our internal systems, this prevents unauthorised people from gaining access to it.

Furthermore, as required by the UK Data Protection Act 1998, we follow strict security procedures in the storage and disclosure of information which you have given us to prevent unauthorised access.


Whilst using this site, some information is collected automatically using ‘cookies’. This facilitates various processing requirements or enables us to analyse how the site is being used. These cookies may not be automatically deleted from your hard disk when you finish using the web site. You can change your web browser to reject cookies or delete cookies that have already been saved, however this may prevent the site from working correctly.

You have the right to request a copy of all personal information we hold about you, for which there may be a fee.