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Product recall - Energy 200, Vitalise SL and Vitalise SLX electric showers
As a result of routine product testing and quality processes, Aqualisa has identified a potential fault in the following electric showers:
  • Vitalise SL and Vitalise SLX
  • Aqualisa Energy 200
If you believe you have one of the electric showers that we have identified as being potentially faulty please contact us on: 

Telephone: 01959 560093
Email: vitaliserecall@aqualisa.co.uk

Read Aqualisa product recall statement in full.
Easter Bank Holiday weekend closure information
Our offices will be closed over the Easter weekend including:
Friday 18th April - Good Friday 
Monday 21st April – Easter Monday
All orders placed after 2pm on Thursday 17th April will be dispatched on Tuesday 22nd April following the Easter weekend. Orders will be sent by first class Royal Mail and should arrive within 1-3 working days. 
Please note no deliveries will be made on Bank Holidays. Larger items are sent by courier.
Customer Service or Technical Queries
If you need to contact our Customer Services department over the Easter period, please visit our advice centre for answers to your Frequently Asked Questions  including technical advice. If you cannot find the answer to your query please email us and we will respond to you once our offices are open.

Parts search

Use the search fields below to find the shower part you need.

Quick buy

If you know exactly which shower part you need, and have the part ID to hand, simply enter it below to add it straight to your basket e.g. ID100100

  • Aqualisa's parts store

    To find the spare part you need simply search by product name, type or part number, or if you know exactly what you want, then use our handy Quick Buy tool and your part will be with you in no time.

  • Need a service engineer

    Request a service visit from our nationwide team of shower engineers whether your shower is in or out of guarantee.

    Book a service visit
  • Can’t find your part?

    If you can’t find the shower part you need, then our customer service team should be able to help you. Contact us on 01959 560010 for more information.

    Alternatively, use our Shower Identifier to identify which shower you have.