WHY REGISTER YOUR SHOWER?

We pride ourselves on our excellent manufacturing standards and engineering innovation. Registering your shower ensures that you are covered and have access to our dedicated UK Customer Care team and specialist engineers. 


Increase Your Free Guarantee up to 5 years*
Simply by registering you can easily increase your FREE guarantee to 2,3 or even 5 years (dependent on product). 

UK CUSTOMER CARE

UK CUSTOMER CARE

Based in Westerham, Kent our friendly team of shower experts are on hand to answer your queries.

RAPID RESPONSE

RAPID RESPONSE

Your shower is just as important to us as it is to you and our commitment to rapid response means our team will assist quickly and professionally when you need them the most. 

DEDICATED SUPPORT ENGINEERS

DEDICATED SUPPORT ENGINEERS

Our team of experienced and qualified shower installers fulfill the Aqualisa Customer Care promise and ensure that our reputation for both quality and service is maintained at all times. 

click here to register your shower

 

GUARANTEE TERMS AND CONDITIONS

  • Proof of purchase is required to make a claim under the guarantee.
  • The product should be installed in accordance with the installation guide provided. Failure to do so may invalidate the guarantee.

WHAT'S COVERED UNDER THE AQUALISA GUARANTEE:

  • Aqualisa products are supplied with a manufacturer's guarantee. If a defect attributable to faulty design, materials or workmanship should arise with the product during the guarantee period, the unit will be repaired or replaced at our discretion, free of charge.
  • Guarantee only applies to showers installed in the UK and Southern Ireland.
  • Replacements parts will be covered for the duration of the original product guarantee.

WHAT'S NOT COVERED:

  • Reimbursements for replacement products and associated costs will not be made.
  • Products purchased through private sellers on auction or second hand websites.
  • Scale damage.
  • Accidental damage or breakage.
  • Installer faults or any non-product related faults.

GUARANTEE PERIODS

  • Aqualisa products are covered by a 1 year guarantee period. Please find the guarantee period below if you register your product:

 

5 Years 3 Years 2 Years 1 Year  
AQ75 Aquamixer All shower heads, kits and accessories Any product used in non-domestic
applications (including unregistered)
AQ100 Aquarian Aquastyle Electric     
AQ150 Aquastream Axis taps  
Aspire DL Aquatique Colt  
Axis Digital Aquavalve 700 Energy  
Dream Aquavalve 609 Energy 100  
Dream DCV Axis Thermo Energy 200  
Dual Quartz Thermo Energy 300  
Futori Rush Lumi Electric  
HiQu Digital Ultimate Pump Mach Pumps  
HiQu XT   Opto Thermo  
ilux Digital   Quartz Electric  
Infinia   Sassi Electric  
Midas 100   Vitalise S  
Midas 200   Vitalise SL  
Midas 300   Vitalise SLX  
Midas Plus      
Midas Plus Mono      
Quartz Digital      
Opto Digital      
Rise      
Rise DCV      
Siren SL      
Visage Digital      

 

 

To discuss a shower waranty issue please

contact our customer care team.

Monday to Friday

8.30 - 17.00

01959560010